Reservation management, no-show recovery, menu engineering, and online order handling. Front of house, back of house, and the inbox — all running while your hostess actually greets guests.
No abstract pillar talk. Each row is something we hear on every discovery call, and the exact play we run when you say "yes."
Reservations interrupt service and after-hours calls go unanswered. Every missed call on a Saturday is a four-top you didn't seat.
Books, modifies, and confirms reservations across phone, web, SMS, and Instagram DMs — synced to OpenTable, Resy, or Tock in real time.
Empty deuces on Friday cost more than your entire food-waste line item. Deposits help — confirmed deposits help more.
Confirms high-risk bookings 4 hours out, releases tables to the waitlist, and converts walk-ins into return guests with a personalized first-visit text.
DoorDash and UberEats take 30%. Your direct ordering channel is invisible, slow, and built in 2017.
Routes orders from your own site, prints tickets to the line, and reconciles aggregator settlements weekly so you actually know what DoorDash owes you.
Over-prep wastes margin, under-prep 86s the special by 8pm. Nobody has time to actually look at last year's data before service.
Forecasts covers per shift by weather and event, flags menu items losing margin, and recommends 86 lists before the kitchen runs out.
A 30-minute call. We'll show you which two plays move the needle first, what they cost, and how fast we ship.