Service scheduling, parts ordering, estimate generation, and follow-up reminders. Independent shops to multi-location service centers — gas, diesel, EV, body, tire.
No abstract pillar talk. Each row is something we hear on every discovery call, and the exact play we run when you say "yes."
Service advisors spend half their day on quote calls instead of selling work that's already on the lift.
Answers calls, quotes common services from your menu pricing, and books appointments straight to the schedule — Tekmetric or Shop-Ware native.
Techs wait on parts; bays sit idle while the desk calls three suppliers for the same alternator.
Drafts estimates from the digital inspection photos; sources parts across WorldPac, NAPA, and Advance in seconds with the lowest landed cost.
Declined work and overdue services slip through; revenue walks out the door because nobody texted at the 90-day mark.
Brings back declined work and overdue services with timely, personalized nudges — and a one-tap rebook link.
Waiting on parts, waiting on customer auth — by the time the manager spots it on the board, the bay's been dead two hours.
Forecasts throughput per bay; flags bottlenecks (waiting on parts, waiting on customer auth) before the day starts so dispatch can act.
A 30-minute call. We'll show you which two plays move the needle first, what they cost, and how fast we ship.